At ChatPDF.me, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies, please do not access or use our service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Sign up for our newsletter
Contact our support team
Participate in surveys or promotions

This information may include:

Name
Email address
Billing information
Company information (if applicable)

1.2 Document Content

Our service allows you to upload and process PDF documents. We collect and process the content of these documents in order to provide our PDF chat service.

1.3 Usage Information

We automatically collect certain information about your device and how you interact with our service, including:

IP address
Browser type
Operating system
Pages visited
Time and date of visits
Referring website
Other statistics related to your use of our service

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our service
Processing your transactions and managing your account
Responding to your inquiries and support requests
Sending you technical notices, updates, and administrative messages
Communicating with you about products, services, and events
Protecting our services, users, and the public
Complying with legal obligations

3. Document Security and Processing

When you upload PDF documents to our service:

We process the document content to enable our PDF chat functionality
Your documents are stored securely in encrypted form
We do not share your document content with third parties except as necessary to provide our service
By default, we retain your documents only for the duration of your active session unless you've created an account and chosen to save them
We do not use the content of your documents to train our AI models without your explicit consent

4. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of ChatPDF.me, our users, or others.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction or objection to certain processing activities
Data portability
Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us.